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4.6

User Experience: Research & Prototyping

Certificate
Category:Prototyping
Provider:Coursera
InstructorScott Klemmer
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Course description
What makes for a great user experience? How can you consistently design experiences that work well, are easy to use and people want to use? This course will teach you the core process of experience design and how to effectively evaluate your work with the people for whom you are designing. You'll learn fundamental methods of design research that will enable you to effectively understand people, the sequences of their actions, and the context in which they work. Through the assignments, you’ll learn practical techniques for making sense of what you see and transform your observations into meaningful actionable insights and unique opportunity areas for design. You’ll also explore how to generate ideas in response to the opportunities identified and learn methods for making your ideas tangible. By answering specific questions and refining your concepts, you’ll move closer to making your ideas real. We’ll use cases from a variety of industries including health, education, transportation, finance, and beyond to illustrate how these methods work across different domains. Good luck and we hope you enjoy the course!
What will you become in the end:
UX designer

Meet your instructors:

  • Scott  Klemmer photoScott Klemmer
    Professor
    Scott is a Professor of&nbsp;<a href="http://www.cogsci.ucsd.edu/">Cognitive Science</a>&nbsp;and&nbsp;<a href="http://cse.ucsd.edu/">Computer Science &amp; Engineering</a>&nbsp;at UC San Diego, where he is a co-founder and Associate Director of the Design Lab.&nbsp;Before joining UCSD, he was an Associate Professor of&nbsp;<a href="http://cs.stanford.edu/">Computer Science</a>&nbsp;at Stanford University, where he co-directed the&nbsp;<a href="http://hci.stanford.edu/" title="Link: http://hci.stanford.edu/">Human-Computer Interaction Group</a>&nbsp;and held the Bredt Faculty Scholar development chair. Organizations around the world use his lab's open-source design tools and curricula; several&nbsp;<a href="http://hci.stanford.edu/srk/press">books</a>&nbsp;and popular press articles have covered his research and teaching. He helped introduce&nbsp;<a href="http://hci.st/assess">peer assessment</a>&nbsp;to open online education, and taught the first&nbsp;<a href="http://www.hci-class.org/" title="Link: http://www.hci-class.org/">peer-assessed online course</a>. He has been awarded the&nbsp;<a href="http://www.cs.cmu.edu/~katayanagi" title="Link: http://www.cs.cmu.edu/~katayanagi">Katayanagi Emerging Leadership Prize</a>,&nbsp;<a href="http://www.sloan.org/fellowships">Sloan Fellowship</a>,&nbsp;<a href="http://hci.stanford.edu/srk/www.nsf.gov/career_opps/">NSF CAREER award</a>, and&nbsp;<a href="http://research.microsoft.com/en-us/collaboration/awards/msrff.aspx" title="Link: http://research.microsoft.com/en-us/collaboration/awards/msrff.aspx">Microsoft Research New Faculty Fellowship</a>. He has authored and co-authored more than 40 peer-reviewed articles; eight were awarded best paper or honorable mention at the premier HCI conferences (<a href="http://www.sigchi.org/sigchi/conferences/">CHI</a>/<a href="http://hci.stanford.edu/srk/www.acm.org/uist">UIST</a>/<a href="http://cscw.acm.org/">CSCW</a>). His former graduate students are leading&nbsp;<a href="http://www.cs.berkeley.edu/~bjoern">profe</a><a href="http://www.cs.cmu.edu/~spdow/">ssors</a>,&nbsp;<a href="http://www.adobe.com/technology/people/san-francisco/joel-brandt.edu.html">resear</a><a href="http://www.stanford.edu/~kokkalis">chers</a>,&nbsp;<a href="http://instagram.com/about">fo</a><a href="http://www.pulse.me/about/#/about-us">un</a><a href="http://www.ronyeh.com/">de</a><a href="http://www.stanford.edu/~kokkalis">rs</a>,&nbsp;<a href="http://awaaz.de/" title="Link: http://awaaz.de/">social entrepreneurs</a>, and<a href="http://www.palantirtech.com/">engineers</a>. He has a dual BA in&nbsp;<a href="http://www.brown.edu/Departments/MCM">Art-Semiotics</a>&nbsp;and&nbsp;<a href="http://www.cs.brown.edu/">Computer Science from Brown University</a>,&nbsp;<a href="http://www.risd.edu/">Graphic Design work at RISD</a>, and an MS and PhD in<a href="http://www.cs.berkeley.edu/" title="Link: http://www.cs.berkeley.edu/">Computer Science from UC Berkeley</a>. He serves on the editorial board of&nbsp;<a href="http://tochi.acm.org/">TOCHI</a>&nbsp;and&nbsp;<a href="http://hci-journal.com/">HCI</a>, co-chaired the&nbsp;<a href="http://www.acm.org/uist/uist2011">UIST 2011</a>&nbsp;program, co-chaired the&nbsp;<a href="http://www.chi2010.org/">CHI 2010</a>&nbsp;systems area, and has served on advisory boards for&nbsp;<a href="http://descomp.uncc.edu/">academic</a>&nbsp;<a href="http://www.cca.edu/academics/interaction-design">programs</a>,&nbsp;<a href="http://www.docomoinnovations.com/">research labs</a>, and&nbsp;<a href="http://www.linkedin.com/profile/view?id=12362048">star</a>tups passionate about interaction design.
  • Elizabeth Gerber photoElizabeth Gerber
    Associate Professor, Co-director of the Research Cluster at the Segal Design Institute
    Dr. Liz Gerber serves as Associate Professor of Design in the School of Engineering and School of Communication, as Director of the Design Research Cluster, and as the Faculty Founder of Design for America at the Northwestern University. A globally-recognized expert in the areas of innovation, technology, and collaboration, Dr. Gerber has served as an innovation strategist, executive adviser, leadership coach, and innovation trainer for several of the world’s premier organizations, including Fortune Global 500 corporations, philanthropic and humanitarian organizations, and educational institutions. She also co-developed Design for America’s Leadership Studio, an annual national leadership summit for leaders of social innovation. As a young graduate student, she co-founded the design and business initiative at the world-renknowned Stanford “d.school” started by David Kelley. And as a first year faculty, started Design for America, the award winning national network of social innovators. She is emerging as one of his generation’s most trusted and influential voices in design and innovation, having created two initiatives that has already impacted tens of thousands of lives across social economic and interdisciplinary boundaries. Dr. Gerber is an internationally sought-after teacher and conference speaker. Dr. Gerber is committed to innovation and social impact, serving as an advisor to the Family Action Network and on the steering committee for Northwestern’s Center for Civic Engagement. She been honored for excellence and promise as a scholar and leader by several organizations, including the Crain’s Businessweek, Ashoka U, and IEEE. She has also been named one of Chicago’s 40 Next Generation of Leaders (under 40) by Crain’s Businessweek, Public Interest Design Top 100 People, Pritzer Inventor in Residence, and a Public Voices Faculty Fellow with The OpEd Project. She and her award-winning work have been featured in global media outlets including Wall Street Journal, New York Times, NPR, ABC, Harvard Business Review, Forbes, Fast Company, Smithosonian Magazine, The Nation, Popular Science, The Guardian, and Oprah Magazine. Dr. Gerber holds the Ph.D. in Management Science and Engineering and a M.S. in Product Design from Stanford University and a B.A. in Art and Engineering from Dartmouth College. Dr. Gerber currently resides in Evanston with her husband, Nick, and two young children. Bio Photo Credit: Lisa Beth Anderson

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