Professional Customer Service for Employees and Employers

Course description
This course is intended for beginners in Customer Service so they will learn all the basics of good and effective customer care. It is also a great start for business owners who want to improve their Customer Service and current customer experience, learn how to measure it, and what tools to use. We also provide some real-life examples that perfectly picture how an excellent Customer Service should look like. You'll get to know a few things about relationships between internal and external stakeholders, but also some basics of human interactions and why they are shaped the way they are. You will also see how Customer Service connects to other parts of the business. That will help you define paths which you can take if you want to develop skills and knowledge in other areas of the business. What areas of the business interest you the most? Where can you go when you're currently working in Customer Service?And finally, you will get to know some basics of neuroscience and how our brain grows, develops, and shapes our reality. How can you improve your everyday interactions but also absolutely transform your life by performing a few simple scientific exercises. I'm thrilled to see you here!




We have 62214 courses
0 reviews
0 Rating

Udemy is one of the top online learning platforms founded in 2010 currently offering over 175,000 free and paid courses.

Related topics:

Thanks to our aggregator by searching online courses, you are able to find a course Professional Customer Service for Employees and Employers for a fee: 39.99. This training refers to category Customer Service from a provider Udemy, and would be a good choice at the level of: any level of expertise. Experienced instructor gladly will help you in implementing new career horizons. You can explore experiences of other users about this online course or share your review to help other students make a decision!

How to get new skills with Skillcombo?

Explore courses that align with your interests, dive into detailed descriptions, and browse through reviews to confidently choose your next learning path. Easily use our filters for level, duration, language, and price to find the right option for your goals.

  • 15+ popular course providers
  • 60000+ online courses in catalog
  • 1000+ IT subjects